Last updated: 12/11/2025
At Train of Thought Consultants Ltd, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (https://trainofthoughtconsultants.co.uk), contact us, or engage our services.
1. Who We Are
Train of Thought Consultants Ltd (“we”, “our”, or “us”) is a consultancy company registered in England and Wales.
Company registration number: 16662766
Email: info@trainofthoughtconsultants.co.uk
We act as the data controller for the personal information we process.
2. Information We Collect
We may collect and process the following information about you:
- Contact details such as your name, email address, phone number, and organisation.
- Communication data including messages or enquiries you send to us via our website, email, or social media.
- Usage data such as how you use our website (via cookies or analytics tools).
- Client information necessary to deliver our consulting services (for example, business contact names and professional roles).
We do not collect special category (sensitive) personal data unless absolutely necessary and with your explicit consent.
3. How We Use Your Information
We use your information to:
- Respond to your enquiries or requests for information.
- Provide and manage consulting services.
- Improve our website and user experience.
- Comply with legal or regulatory obligations.
- Occasionally send updates or insights (only if you’ve opted in).
We will never sell or rent your personal information to third parties.
4. Legal Basis for Processing
We process your personal information under one or more of the following lawful bases:
- Consent – when you have given us permission (e.g. to receive updates).
- Contract – to deliver a service you have requested or engaged us for.
- Legal obligation – to comply with UK laws and regulations.
- Legitimate interest – to operate and improve our business responsibly.
5. How We Store and Protect Your Data
Your personal information is stored securely within the UK (or in other GDPR-compliant locations). We use appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access.
6. Data Retention
We keep your personal data only for as long as necessary to fulfil the purpose it was collected for, including any legal, accounting, or reporting requirements.
7. Your Data Protection Rights
Under UK data protection law, you have the right to:
- Access a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Object to or restrict how we process your data.
- Withdraw consent (where applicable).
- Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.
8. Cookies and Website Analytics
Our website may use cookies or analytics tools (such as Google Analytics) to understand visitor behaviour and improve performance. You can control or delete cookies in your browser settings.
9. Third-Party Links
Our website may include links to other websites. We are not responsible for the content or privacy practices of those sites.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'Last updated' date.
11. Contact Us
If you have any questions about this policy or your data, please contact us at:
Train of Thought Consultants Ltd
Email: info@trainofthoughtconsultants.co.uk
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